- Please write the RMA Number on the outside of your shipping box (on the address line).
- Note: ***Please attached detail problem slip with the package for fast service. ********
- Please included all the software driver, power adapter in order for testing.
- Please detail problem as much as possible in order for us to provide best warranty service.
- A RMA Number will be issued within 24 business hours by email
Ship RMA returns to:
1669-2 Hollenbeck Ave, #239
Sunnyvale, CA 94087
ALL RMA NUMBERS PROVIDED MUST BE CLEARLY PRINTED OR LABELED ON THE OUTSIDE OF EACH CARTON YOU ARE RETURNING. PROPERLY PACKAGE ALL RETURNS WITH EQUAL TO, OR BETTER THAN ORIGINAL PACKAGING TO PREVENT DAMAGE DURING SHIPPING. IMPROPER PACKAGING MAY RESULT IN PHYSICAL DAMAGE AND WILL VOID WARRANTY. UNAUTHORIZED RETURNS WILL BE REFUSED